Prices and Bookings
How do I Book?
Please contactus via email or phone for an availability check. Let us know once you want to book.
Once we have reserved your accommodation, we will send you a booking form by email, and we will hold your booking for 48 hours, to allow you time to return the completed booking form to us with 25% deposit of the total holiday cost. The balance will then be due 8 weeks before departure.
For bookings made less than 8 weeks before departure, the full amount is payable straightaway.
Form downloads
NB: for properties quoted in Sterling please contact us for a Sterling booking form
Reservations or Enquiries
- E-mail: info@mountainhighs.co.uk
- Tel/fax: +33 450792954
- Mobiles: +33 624 790 709 or +33 609142955
- Our address: Mountain Highs, Chalet Marcassin, Le Clos de Reneve, 74430 Seytroux, France
How can I pay?
For all our properties priced in Euros, we only accept payment in Euros by credit / debitcard (excluding Amex and Maestro). (We do not make any % charge for payments bycredit or debit card). We also accept payment by bank transfer to our French account (details on request).
For all accommodation priced in Sterling, payment is taken in Sterling by bank transfer to a UK account (details on request) or by cheque. Payment can also be made in Euros by cheque or bank transfer: the Euro equivalent amount will be quoted by us at the time of booking.
What happens after that?
On receipt of your 25% deposit, we'll send you a Confirmation Invoice by post, which will give the address of the accommodation, plus the balance amount and due date.
When your holiday balance is paid, we will send you out a full Holiday Information pack which gives full details of arrival procedure in resort and lots of extra useful information.
For those self-driving, a map with full directions to you raccommodation will also be supplied.
On arrival in resort you'll be met at the property by our Resort Manager, and you'll be given the keys (or code) for the property along with then necessary instructions.
With all self-catered accommodation there is a Damage Deposit ("caution") to pay, either prior to your arrival or upon keyhandover. This is returned to you on your departure, as long as the property is left as you found it, less an amount for any additional cleaning or breakages.
During the winter season, standard cleaning is included in the rental rate of self-catered accommodation; in the summer it is not included, but can be arranged at a supplement which is payable in resort.
What about Airport Transfers?
We are also available to provide door-to-door Geneva airport transfers for our clients in fully licensed and insured French-registered minibuses.
The standard weekend (i.e Saturday or Sunday) cost of a return transfer is €55 per person, based on 4 people travelling together. See our rates below for groups. For weekday transfers for less than 4 people travelling together, or for very late night arrivals or very early departures from Morzine, there may be a minimum charge of €110 each way for the minibus. Transfers can be booked up to 1 week before your arrival, and can be paid for in advance by credit / debit card or in Euros in resort. In order to book transfers (whether arrival or departure)we need: flight time, flight number, and number of people travelling. All transfers will be reconfirmed by email to the group leader 1 day before your arrival. If you'd like to discuss transfers in more detail please contact uswith your flight times. All arrivals at Geneva will be met with a sign with your group leader's name on.
| Number of people | Return rate per person |
|---|---|
| 5 |
€52.50 |
| 6 |
€50.00 |
| 7 | €47.50 |
| 8 or more |
€45.00 |
N.B: If you need to call us about transfers on your arrival day please ring Dean on (0033) 609 142955.
Please let us know by phone or text (not email) if you encounter delays or cancellations before your flight takes off.
